To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

A Hanna

Always so nice. Said they were busy and couldn't look at my car for 2 days, which was totally fine, but they had my car ready 3 hours later. Eric is the man! All hail Eric! Eric for president!

Knoxville, TN

Maranda Donelle

Great people and service! Was recommended by a friend, so I came without an appointment and they were able to work me in easily for an oil change. Waited under an hour (comfy clean space). Would definitely recommend!!

Knoxville, TN

Cheryl Richter

We have been using Auto Extend for about 10 years. They do great work at good prices. They are very honest and fair. Especially if you are looking to purchase a used car, please use their review service. You pay a fee for 3 reviews and they are very thorough. They drive the vehicle and show you any codes that are shown when putting the vehicle on the computer and do a mechanic review. They will also give you an idea of the cost for the main issues. This service has helped us avoid purchasing the wrong used car.